Warranty.
View our industry leading warranty support packages.
While we’re confident that our trucks are built to last, even great workhorses need help at times.
That’s why our industry leading warranty support package includes a 6 year factory warranty, covering the cab and chassis. And any Ready-to-Work truck bodies, all AWD/4x4 models and any models operating under harsh applications are still covered by our original 3 year factory warranty with the option to extend it.
Learn more about:
Factory Warranty breakdown
All newly purchased models come with standard factory warranty for the cab chassis and engine. Find the applicable warranty for your truck below.
-
NLR, NMR, NNR, NPR, NQR
MY21 Vehicle and engine 6 Years or 250,000km. *Pre-MY21 Vehicle and engine 3 years or 100,000km or 2,000 hours.
-
NLS, NPS
MY21 Vehicle and engine 3 Years or 150,000km. Pre-MY21 Vehicle and engine 3 years or 100,000km or 2,000 hours.
-
Special conditions
Harsh Application Warranty Agitator / Compactor. 3 Years or 150,000 km. No hours stipulation. Maintained in line with hours schedule. Agitator application must adhere to IAL bodybuilders guide mandate on chassis paint.
-
Disclaimers
† From delivery.
* Extended warranty available at extra cost on pre-MY21 models. Conditions apply.
-
FRR, FRD, FSR, FSD, FTR
MY22 Vehicle and engine 6 Years or 300,000km. *Pre-MY22 Vehicle and engine 3 years or 150,000km or 2,500 hours.
-
FSS, FTS
MY22 Vehicle and engine 3 Years or 200,000km. Pre-MY22 Vehicle and engine 3 years or 150,000km or 2,500 hours.
-
Extended 3-Year Warranty options
Available on application for Pre-MY22.
-
Special conditions
Harsh Application Warranty Agitator / Compactor. 3 Years or 200,000 km. No hours stipulation. Maintained in line with hours schedule. Agitator application must adhere to IAL bodybuilders guide mandate on chassis paint.
-
Disclaimers
† From delivery.
* Extended warranty available at extra cost on pre-MY22 models. Conditions apply.
-
FVR, FVD, FVM, FVL, FVZ, FVY
MY22 Vehicle and engine 6 Years or 500,000km or 8,000 hours. *Pre-MY22 Vehicle and engine 3 years or 200,000km or 3,000 hours.
-
Extended 3-Year Warranty options
Available on application for Pre-MY22.
-
Special conditions
Harsh Application Warranty Agitator / Compactor. 3 Years or 200,000 km. No hours stipulation. Maintained in line with hours schedule. Agitator application must adhere to IAL bodybuilders guide mandate on chassis paint.
-
Disclaimers
† From delivery.
* Extended warranty available at extra cost on pre-MY22 models. Conditions apply.
-
FXR, FXD, GXD, FXL, FXZ, FXY, FYJ, FYH, FYX
MY22 Vehicle and engine 6 Years or 600,000km or 10,000 hours. *Pre-MY22 Vehicle and engine 3 years or 250,000km or 4,000 hours.
-
Extended 3-Year Warranty options
Available on application for Pre-MY22.
-
Special conditions
Harsh Application Warranty Agitator / Compactor. 3 Years or 300,000 km. No hours stipulation. Maintained in line with hours schedule. Agitator application must adhere to IAL bodybuilders guide mandate on chassis paint.
-
Disclaimers
† From delivery.
* Extended warranty available at extra cost on pre-MY22 models. Conditions apply.
Parts & Service Warranty
Parts & Accessories installed |
Parts & Accessories installed |
||
|---|---|---|---|
Isuzu Trucks |
Non-Isuzu branded vehicle |
Isuzu Trucks |
|
Genuine Isuzu Parts & Accessories |
3 years |
12 months |
12 months |
Non-Isuzu OEM Parts & Accessories |
3 years |
12 months |
12 months |
Isuzu BVP |
12 months |
12 months |
12 months |
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled: to cancel your service contract with us; and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
This warranty is given by Isuzu Australia Limited, ABN 97 006 962 572 ("IAL") whose business address is 66 Foundation Rd, Truganina VIC 3029. IAL's telephone number is 1800 035 640. The benefits conferred by this warranty are in addition to all other rights and remedies in respect of the product (or service) which the consumer has under the Australian Consumer Law and any other law in relation to goods and services to which this warranty relates.
Isuzu Power Solutions
Isuzu Power Solutions Warranty
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.
Gensets, Power units, Industrial engines and Marine engines
All backed by a 2 year warranty on the unit, servicing and parts – so you can relax knowing we’ve got you covered.
For major failures with the service, you are entitled:
- to cancel your service contract with us; and
- to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
This warranty is given by Isuzu Australia Limited, ABN 97 006 962 572 ("IAL") whose business address is 66 Foundation Rd, Truganina
VIC 3029. IAL's telephone number is 1800 035 640.
The benefits conferred by this warranty are in addition to all other rights and remedies in respect of the product (or service) which the consumer has under the Australian Consumer Law and any other law in relation to goods and services to which this warranty relates.
To view the full warranty statement please click below:
Any claim under the Consumer Guarantees or New Unit Warranty should be submitted to an IAL representative. The following steps are to be followed if you have a claim:
- Contact your preferred IAL representative as soon as practicable after you become aware of the defect.
- Liaise in good faith with the relevant IAL representative in order to identify, mitigate and resolve the defect. If requested by the relevant IAL representative, you will be required to deliver the Unit to them for inspection. If this is required, you will also be responsible for the costs of doing so, unless the defect constitutes a failure to meet one or more of the Consumer Guarantees.
- Take reasonable precautions to prevent the worsening of the defect or potential defect (such as ceasing to operate the Unit), if reasonable to do so. If you are dissatisfied with IAL’s handling of your claim in relation to the Consumer Guarantees or New Unit Warranty, you may contact IAL Customer Care on 1800 035 640
How to make a claim.
To find our more about Isuzu Warranties and support for your truck, please contact your local Isuzu Truck Dealer.
